Donate
Frequently asked questions
Quick answers about fundraising, contributions, campaign status, and account activity.
When does a contribution count?
Only after the payment provider confirms the transaction as completed. Pending and failed payment requests are not included in the amount raised.
Who can create or edit fundraisers?
Only authorized Donate campaign staff and administrators can create or manage fundraisers. Public donor accounts cannot publish campaigns.
Can a fundraiser be paused?
Yes. Authorized Donate staff can pause an assigned fundraiser, which stops new contributions while preserving the campaign record.
How do I report a fundraiser?
Use the Report fundraiser form on the campaign page. Reports are stored for administrator review and can lead to a campaign being placed under review or suspended.